OAuth and account connections
Include the platform name, connection status, and the exact error shown. Never send full tokens or client secrets.
Help center
AP Studio Support
Contact AP Studio about account access, OAuth connections, privacy requests, publication errors, billing questions, or security concerns.
Email support
Use the email address associated with your AP Studio account and include the relevant account, approximate time, and a clear description.
Generation or rendering issues
Include the job identifier, approximate generation time, affected stage, and whether an MP4 or audio file was created.
Privacy and deletion
Use the registered email address and clearly state whether you want to disconnect a platform or delete AP Studio data.
Before contacting support
- Refresh the page and confirm that the issue can be reproduced.
- Check whether the connected platform reports an outage or expired authorization.
- Record the exact error text without exposing credentials.
- Do not send API keys, passwords, refresh tokens, access tokens, or session cookies.